Returns

Returning goods
You can register your goods for return using this form. You can send this form to us digitally. Please add the invoice and/or packing slip (a copy will suffice) when you return the goods.
We only accept returned goods:
- If the item is unused and undamaged in the (if reasonably possible) original packaging
- If the item is returned within 14 days of purchase
- Upon receipt of the completed return form
- If the item is complete compared to the delivery (incomplete parts will not be credited)
- If the return shipment is sent with the invoice and/or packing slip (a copy will suffice) that belongs to the delivered goods
You can send the goods with the invoice and/or packing slip (a copy will suffice) to:
ROM bv
t.a.v. Magazijn retouren
Handelsweg 6
3771 MH
Barneveld
The Netherlands
Contact details
ROM bv
Harselaarseweg 63
3771 MA Barneveld
Tel. +31 (0)342 49 04 17
Fax. +31 (0)342 49 28 00
Mail: info@rombv.com
Opening hours:
Sales/After-sales: Monday - Friday, from 07:30 to 17:00
Workshop/Service: Monday - Friday, from 07:30 to 16:30
WhatsApp chat:
+31 (0)342 49 04 17
Route:
The ROM bv office is located in Barneveld. It is located at Harselaarseweg 63. Directions and address details are below.